DTI
Research #6
Leadership & Management
Leadership & Management
Leadership & People Management Skills
Lead with clarity, build an accountable team and create the conditions for people to perform and grow.
Course overview
Turn learning into workplace capability.
Lead with clarity, build an accountable team and create the conditions for people to perform and grow. Participants work through realistic workplace scenarios, guided practice and structured reflection so they can apply the learning immediately.
The programme translates leadership concepts into observable management behaviour through diagnostic tools, realistic conversations, coached practice, and an action plan.
By the end
Learning outcomes
- Adapt leadership behaviour to people and situations.
- Set expectations, goals and delegated responsibilities.
- Motivate employees through meaningful engagement.
- Coach performance and address conflict constructively.
By the end
Learning objectives
- Explain the manager-to-leader transition and connect it to the participant's workplace context.
- Apply leadership styles and self-awareness using a structured method and appropriate supporting evidence.
- Use goals, priorities and delegation to complete a realistic task accurately and efficiently.
- Evaluate motivation and employee engagement by applying quality criteria, controls, and professional judgement.
- Integrate coaching and feedback with related tools, people, information, and review points.
- Produce a practical, workplace-ready output together with a clear next-step implementation plan.
Practical curriculum
Course outline: Leadership & People Management Skills
A focused sequence designed for application, reflection and measurable next steps. Expand each module for its detail and practical exercise.
01. The Manager-to-Leader Transition
- Leadership purpose, behavioural principles, role expectations, and context for the manager-to-leader transition.
- Diagnostic questions, decision criteria, planning tools, and preparation for the conversation or action.
- Demonstration and coached practice of the relevant management behaviour in a realistic scenario.
- Common leadership traps, fairness and trust considerations, follow-up evidence, and transfer actions.
Practical exercise: Participants role-play a management conversation and produce a clear follow-up commitment while applying the manager-to-leader transition.
02. Leadership Styles and Self-Awareness
- Leadership purpose, behavioural principles, role expectations, and context for leadership styles and self-awareness.
- Diagnostic questions, decision criteria, planning tools, and preparation for the conversation or action.
- Demonstration and coached practice of the relevant management behaviour in a realistic scenario.
- Common leadership traps, fairness and trust considerations, follow-up evidence, and transfer actions.
Practical exercise: Participants role-play a management conversation and produce a clear follow-up commitment while applying leadership styles and self-awareness.
03. Goals, Priorities and Delegation
- Leadership purpose, behavioural principles, role expectations, and context for goals, priorities and delegation.
- Diagnostic questions, decision criteria, planning tools, and preparation for the conversation or action.
- Demonstration and coached practice of the relevant management behaviour in a realistic scenario.
- Common leadership traps, fairness and trust considerations, follow-up evidence, and transfer actions.
Practical exercise: Participants role-play a management conversation and produce a clear follow-up commitment while applying goals, priorities and delegation.
04. Motivation and Employee Engagement
- Leadership purpose, behavioural principles, role expectations, and context for motivation and employee engagement.
- Diagnostic questions, decision criteria, planning tools, and preparation for the conversation or action.
- Demonstration and coached practice of the relevant management behaviour in a realistic scenario.
- Common leadership traps, fairness and trust considerations, follow-up evidence, and transfer actions.
Practical exercise: Participants role-play a management conversation and produce a clear follow-up commitment while applying motivation and employee engagement.
05. Coaching and Feedback
- Leadership purpose, behavioural principles, role expectations, and context for coaching and feedback.
- Diagnostic questions, decision criteria, planning tools, and preparation for the conversation or action.
- Demonstration and coached practice of the relevant management behaviour in a realistic scenario.
- Common leadership traps, fairness and trust considerations, follow-up evidence, and transfer actions.
Practical exercise: Participants role-play a management conversation and produce a clear follow-up commitment while applying coaching and feedback.
06. Performance and Conflict Management
- Leadership purpose, behavioural principles, role expectations, and context for performance and conflict management.
- Diagnostic questions, decision criteria, planning tools, and preparation for the conversation or action.
- Demonstration and coached practice of the relevant management behaviour in a realistic scenario.
- Common leadership traps, fairness and trust considerations, follow-up evidence, and transfer actions.
Practical exercise: Participants role-play a management conversation and produce a clear follow-up commitment while applying performance and conflict management.
Programme detail
How the course runs
Methodology
- Short instructor explanations that establish the principles, terminology, and workflow of Leadership & People Management Skills.
- Live demonstrations and diagnostics, role plays, coached conversations, and action planning.
- Individual, pair, and group activities using realistic inputs that do not require disclosure of confidential information.
- Facilitated review, peer discussion, trainer feedback, and correction against clear quality criteria.
- A final application task plus a personal or team action plan for transfer to the workplace.
Assessment & evidence of learning
- Opening diagnostic questions to establish experience, needs, and relevant workplace scenarios.
- Observation of guided practice and completion of module activities relevant to Leadership & Management.
- Knowledge checks, review questions, or scenario decisions at appropriate points in the programme.
- A final practical output, simulation, presentation, analysis, or implementation plan reviewed against stated criteria.
- Trainer feedback and participant reflection identifying strengths, corrections, and next-step workplace actions.
Prerequisites
- No formal prerequisite is required; relevant workplace experience will help participants contextualise the activities.
Course completion & workplace transfer
- Record corrections, open questions, support needs, and an accountable next action for workplace application.
- Review the final practical output against the learning outcomes and complete the trainer's closing knowledge check, reflection, or skills demonstration.
Who should attend
Who this course is for
New and experienced supervisors, team leaders and middle managers.
01
Live online via Zoom Meeting
Join a scheduled public intake from anywhere. Trainer-led, camera-on, with hands-on exercises and Q&A throughout.
02
Private in-house group session on Zoom
The same programme run privately for one organisation on its own date, with examples tailored to your policies and roles.
03
Joining details by email
The Zoom link, meeting ID and passcode are sent automatically once payment succeeds, with reminders one day and one hour before the start.
Course questions
What organisations usually ask
Is Leadership & People Management Skills HRD Corp claimable?
The programme can be proposed as HRD Corp claimable training, subject to the employer’s eligibility, current scheme rules, course registration and final approval.
Who should attend this course?
New and experienced supervisors, team leaders and middle managers.
How long is the course and how is it delivered?
The standard duration is 2 days. Every session runs live on Zoom with a trainer — there is no face-to-face or physical classroom option. Available formats: Live online via Zoom Meeting, Private in-house group session on Zoom.
How do I receive the Zoom link?
Reserve a seat online and complete payment. The Zoom joining link, meeting ID and passcode are emailed automatically the moment payment succeeds, followed by an automatic reminder one day before and one hour before the session starts.
What do I need to join the session?
A computer with a stable internet connection, the free Zoom client, a webcam and a headset. Sessions run in Malaysia time (GMT+8). Software used in hands-on courses should be installed before day one — the joining email lists what to prepare.
Build a stronger team
Bring Leadership & People Management Skills to your organisation.
Tell us your preferred dates, team size and learning priorities. We will prepare a tailored programme and quotation.
*HRD Corp claimability is subject to employer eligibility, current scheme rules, course registration and approval. Public fees are indicative until confirmed in writing. Certification, licensing and statutory pathways may require an approved provider, separate assessment, experience or registration set by the relevant authority or awarding body.