EQ and Self-Awareness
Explore eq and self-awareness through concise instruction, relevant examples and a guided Emotional Intelligence (EQ) at Work workplace activity.
Leadership & Management
Emotional Intelligence (EQ) at Work
Use emotional intelligence to manage reactions, understand others and build more constructive workplace relationships.
Course overview
Turn learning into workplace capability.
Use emotional intelligence to manage reactions, understand others and build more constructive workplace relationships. Participants work through realistic Malaysian workplace scenarios, guided practice and structured reflection so they can apply the learning immediately.
The programme combines concise instruction, guided discussion, practical exercises and an action plan. Examples can be tailored to your industry, policies and participant roles for in-house delivery.
By the end
Learning outcomes
- Recognise emotions, triggers and behavioural patterns.
- Regulate responses under pressure.
- Read others with greater empathy and social awareness.
- Apply EQ to feedback, conflict and collaboration.
Practical curriculum
What participants will cover
A focused sequence designed for application, reflection and measurable next steps.
Triggers and Self-Regulation
Explore triggers and self-regulation through concise instruction, relevant examples and a guided Emotional Intelligence (EQ) at Work workplace activity.
Empathy and Social Awareness
Explore empathy and social awareness through concise instruction, relevant examples and a guided Emotional Intelligence (EQ) at Work workplace activity.
Relationship Communication
Explore relationship communication through concise instruction, relevant examples and a guided Emotional Intelligence (EQ) at Work workplace activity.
Conflict and Resilience
Explore conflict and resilience through concise instruction, relevant examples and a guided Emotional Intelligence (EQ) at Work workplace activity.
Personal EQ Action Plan
Explore personal eq action plan through concise instruction, relevant examples and a guided Emotional Intelligence (EQ) at Work workplace activity.
Who should attend
Employees, leaders, customer-facing teams and professionals working in collaborative environments.
01
Public class
Join a scheduled small-group programme at our Petaling Jaya venue.
02
In-house team
Customise the examples, timing and exercises for your organisation.
03
Live online
Instructor-led virtual delivery with activities and real-time feedback.
Course questions
What organisations usually ask
Is Emotional Intelligence (EQ) at Work HRD Corp claimable?
The programme can be proposed as HRD Corp claimable training, subject to the employer’s eligibility, current scheme rules, course registration and final approval.
Who should attend this course?
Employees, leaders, customer-facing teams and professionals working in collaborative environments.
How long is the course and how can it be delivered?
The standard duration is 1 day. Delivery can be arranged face-to-face, live online or in-house for your team, subject to trainer availability.
Build a stronger team
Bring Emotional Intelligence (EQ) at Work to your organisation.
Tell us your preferred dates, team size and learning priorities. We will prepare a tailored programme and quotation.
*HRD Corp claimability is subject to employer eligibility, current scheme rules, course registration and approval. Public fees are indicative until confirmed in writing. Certification pathways may carry additional requirements set by the relevant authority or awarding body.