Design Thinking & Innovation Workshop

• Purpose, mindset, and core principles of design thinking mindset within a human-centred innovation process.
• Methods, tools, and framing questions used to work through design thinking mindset with real user and problem inputs.
• Guided team activity applying design thinking mindset to a realistic workplace or customer challenge.
• Common pitfalls, evidence of user insight, and how design thinking mindset feeds the next stage of the design process.

Practical exercise: Participants work through the design-thinking stage on a real challenge and produce a tested prototype or validated user insight while applying design thinking mindset.

• Purpose, mindset, and core principles of empathy research within a human-centred innovation process.
• Methods, tools, and framing questions used to work through empathy research with real user and problem inputs.
• Guided team activity applying empathy research to a realistic workplace or customer challenge.
• Common pitfalls, evidence of user insight, and how empathy research feeds the next stage of the design process.

Practical exercise: Participants work through the design-thinking stage on a real challenge and produce a tested prototype or validated user insight while applying empathy research.

• Purpose, mindset, and core principles of define the right problem within a human-centred innovation process.
• Methods, tools, and framing questions used to work through define the right problem with real user and problem inputs.
• Guided team activity applying define the right problem to a realistic workplace or customer challenge.
• Common pitfalls, evidence of user insight, and how define the right problem feeds the next stage of the design process.

Practical exercise: Participants work through the design-thinking stage on a real challenge and produce a tested prototype or validated user insight while applying define the right problem.

• Purpose, mindset, and core principles of ideation techniques within a human-centred innovation process.
• Methods, tools, and framing questions used to work through ideation techniques with real user and problem inputs.
• Guided team activity applying ideation techniques to a realistic workplace or customer challenge.
• Common pitfalls, evidence of user insight, and how ideation techniques feeds the next stage of the design process.

Practical exercise: Participants work through the design-thinking stage on a real challenge and produce a tested prototype or validated user insight while applying ideation techniques.

• Purpose, mindset, and core principles of rapid prototyping within a human-centred innovation process.
• Methods, tools, and framing questions used to work through rapid prototyping with real user and problem inputs.
• Guided team activity applying rapid prototyping to a realistic workplace or customer challenge.
• Common pitfalls, evidence of user insight, and how rapid prototyping feeds the next stage of the design process.

Practical exercise: Participants work through the design-thinking stage on a real challenge and produce a tested prototype or validated user insight while applying rapid prototyping.

• Purpose, mindset, and core principles of testing and implementation within a human-centred innovation process.
• Methods, tools, and framing questions used to work through testing and implementation with real user and problem inputs.
• Guided team activity applying testing and implementation to a realistic workplace or customer challenge.
• Common pitfalls, evidence of user insight, and how testing and implementation feeds the next stage of the design process.

Practical exercise: Participants work through the design-thinking stage on a real challenge and produce a tested prototype or validated user insight while applying testing and implementation.