Design Thinking Mindset
Explore design thinking mindset through concise instruction, relevant examples and a guided Design Thinking & Innovation workplace activity.
Leadership & Management
Design Thinking & Innovation
Use a human-centred, experiment-driven process to solve customer and workplace challenges with practical innovation.
Course overview
Turn learning into workplace capability.
Use a human-centred, experiment-driven process to solve customer and workplace challenges with practical innovation. Participants work through realistic Malaysian workplace scenarios, guided practice and structured reflection so they can apply the learning immediately.
The programme combines concise instruction, guided discussion, practical exercises and an action plan. Examples can be tailored to your industry, policies and participant roles for in-house delivery.
By the end
Learning outcomes
- Research users and uncover meaningful needs.
- Frame clear, actionable problem statements.
- Generate and select promising ideas.
- Prototype, test and refine solutions quickly.
Practical curriculum
What participants will cover
A focused sequence designed for application, reflection and measurable next steps.
Empathy Research
Explore empathy research through concise instruction, relevant examples and a guided Design Thinking & Innovation workplace activity.
Define the Right Problem
Explore define the right problem through concise instruction, relevant examples and a guided Design Thinking & Innovation workplace activity.
Ideation Techniques
Explore ideation techniques through concise instruction, relevant examples and a guided Design Thinking & Innovation workplace activity.
Rapid Prototyping
Explore rapid prototyping through concise instruction, relevant examples and a guided Design Thinking & Innovation workplace activity.
Testing and Implementation
Explore testing and implementation through concise instruction, relevant examples and a guided Design Thinking & Innovation workplace activity.
Who should attend
Innovation teams, managers, product teams, service designers and process owners.
01
Public class
Join a scheduled small-group programme at our Petaling Jaya venue.
02
In-house team
Customise the examples, timing and exercises for your organisation.
03
Live online
Instructor-led virtual delivery with activities and real-time feedback.
Course questions
What organisations usually ask
Is Design Thinking & Innovation HRD Corp claimable?
The programme can be proposed as HRD Corp claimable training, subject to the employer’s eligibility, current scheme rules, course registration and final approval.
Who should attend this course?
Innovation teams, managers, product teams, service designers and process owners.
How long is the course and how can it be delivered?
The standard duration is 2 days. Delivery can be arranged face-to-face, live online or in-house for your team, subject to trainer availability.
Build a stronger team
Bring Design Thinking & Innovation to your organisation.
Tell us your preferred dates, team size and learning priorities. We will prepare a tailored programme and quotation.
*HRD Corp claimability is subject to employer eligibility, current scheme rules, course registration and approval. Public fees are indicative until confirmed in writing. Certification pathways may carry additional requirements set by the relevant authority or awarding body.