Coaching and Mentoring Roles
Explore coaching and mentoring roles through concise instruction, relevant examples and a guided Coaching & Mentoring Skills workplace activity.
Leadership & Management
Coaching & Mentoring Skills
Hold developmental conversations that help people think, learn, take ownership and make sustained progress.
Course overview
Turn learning into workplace capability.
Hold developmental conversations that help people think, learn, take ownership and make sustained progress. Participants work through realistic Malaysian workplace scenarios, guided practice and structured reflection so they can apply the learning immediately.
The programme combines concise instruction, guided discussion, practical exercises and an action plan. Examples can be tailored to your industry, policies and participant roles for in-house delivery.
By the end
Learning outcomes
- Distinguish coaching, mentoring, training and performance direction.
- Contract a focused, trusting development conversation.
- Use listening, questions and feedback to generate insight.
- Agree goals, actions and accountability follow-up.
Practical curriculum
What participants will cover
A focused sequence designed for application, reflection and measurable next steps.
Trust, Contracting and Boundaries
Explore trust, contracting and boundaries through concise instruction, relevant examples and a guided Coaching & Mentoring Skills workplace activity.
Listening and Powerful Questions
Explore listening and powerful questions through concise instruction, relevant examples and a guided Coaching & Mentoring Skills workplace activity.
GROW and Development Conversations
Explore grow and development conversations through concise instruction, relevant examples and a guided Coaching & Mentoring Skills workplace activity.
Feedback and Accountability
Explore feedback and accountability through concise instruction, relevant examples and a guided Coaching & Mentoring Skills workplace activity.
Practice, Reflection and Follow-Up
Explore practice, reflection and follow-up through concise instruction, relevant examples and a guided Coaching & Mentoring Skills workplace activity.
Who should attend
Managers, team leaders, internal coaches, mentors and learning-and-development professionals.
01
Public class
Join a scheduled small-group programme at our Petaling Jaya venue.
02
In-house team
Customise the examples, timing and exercises for your organisation.
03
Live online
Instructor-led virtual delivery with activities and real-time feedback.
Course questions
What organisations usually ask
Is Coaching & Mentoring Skills HRD Corp claimable?
The programme can be proposed as HRD Corp claimable training, subject to the employer’s eligibility, current scheme rules, course registration and final approval.
Who should attend this course?
Managers, team leaders, internal coaches, mentors and learning-and-development professionals.
How long is the course and how can it be delivered?
The standard duration is 2 days. Delivery can be arranged face-to-face, live online or in-house for your team, subject to trainer availability.
Build a stronger team
Bring Coaching & Mentoring Skills to your organisation.
Tell us your preferred dates, team size and learning priorities. We will prepare a tailored programme and quotation.
*HRD Corp claimability is subject to employer eligibility, current scheme rules, course registration and approval. Public fees are indicative until confirmed in writing. Certification pathways may carry additional requirements set by the relevant authority or awarding body.