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Quality, Operations & Supply Chain

ISO 9001 QMS Training: 2015 Requirements & 2026 Transition

Understand the currently published ISO 9001 requirements and prepare an evidence-based transition plan for the forthcoming 2026 edition.

Course overview

Turn learning into workplace capability.

Understand ISO 9001 requirements and translate process, risk and customer-focus principles into a workable quality-management system. Participants work through realistic workplace scenarios, guided practice and structured reflection so they can apply the learning immediately.

The programme connects customer and operational requirements to process evidence, risk, supplier or workflow controls, measurement, corrective action, and sustained improvement.

By the end

Learning outcomes

  • Explain the structure and intent of ISO 9001 requirements.
  • Map processes, responsibilities, risks and opportunities.
  • Manage documented information and operational controls.
  • Use performance evidence to drive corrective action and improvement.

By the end

Learning objectives

  1. Explain ISO 9001:2015/amd 1:2024 and 2026 transition context and connect it to the participant's workplace context.
  2. Apply organisational context, leadership and planning using a structured method and appropriate supporting evidence.
  3. Use process approach, risk and opportunities to complete a realistic task accurately and efficiently.
  4. Evaluate support, documented information and operations by applying quality criteria, controls, and professional judgement.
  5. Integrate performance evaluation and internal evidence with related tools, people, information, and review points.
  6. Produce a practical, workplace-ready output together with a clear next-step implementation plan.

Practical curriculum

Course outline: ISO 9001 QMS Training: 2015 Requirements & 2026 Transition

A focused sequence designed for application, reflection and measurable next steps. Expand each module for its detail and practical exercise.

01. ISO 9001:2015/Amd 1:2024 and 2026 Transition Context
  • Current ISO 9001:2015 structure and the climate-change amendment affecting context and interested parties.
  • Status of the ISO 9001 revision and the need to confirm final publication and transition arrangements officially.
  • Difference between preparing for likely change and claiming compliance with an unpublished final requirement.
  • Gap-scanning, evidence preservation, owner assignment, communication, and controlled transition planning.

Practical exercise: Participants analyse a process, supplier, audit, or improvement case and define evidence-based corrective action while applying ISO 9001:2015/amd 1:2024 and 2026 transition context.

02. Organisational Context, Leadership and Planning
  • Customer or operational purpose, process context, responsibilities, and terminology for organisational context, leadership and planning.
  • Requirements, process steps, evidence, risks, supplier or workflow dependencies, and controls.
  • Practical analysis using an appropriate quality, sourcing, audit, or improvement method.
  • Performance measures, nonconformity response, corrective action, and sustainment requirements.

Practical exercise: Participants analyse a process, supplier, audit, or improvement case and define evidence-based corrective action while applying organisational context, leadership and planning.

03. Process Approach, Risk and Opportunities
  • Customer or operational purpose, process context, responsibilities, and terminology for process approach, risk and opportunities.
  • Requirements, process steps, evidence, risks, supplier or workflow dependencies, and controls.
  • Practical analysis using an appropriate quality, sourcing, audit, or improvement method.
  • Performance measures, nonconformity response, corrective action, and sustainment requirements.

Practical exercise: Participants analyse a process, supplier, audit, or improvement case and define evidence-based corrective action while applying process approach, risk and opportunities.

04. Support, Documented Information and Operations
  • Customer or operational purpose, process context, responsibilities, and terminology for support, documented information and operations.
  • Requirements, process steps, evidence, risks, supplier or workflow dependencies, and controls.
  • Practical analysis using an appropriate quality, sourcing, audit, or improvement method.
  • Performance measures, nonconformity response, corrective action, and sustainment requirements.

Practical exercise: Participants analyse a process, supplier, audit, or improvement case and define evidence-based corrective action while applying support, documented information and operations.

05. Performance Evaluation and Internal Evidence
  • Customer or operational purpose, process context, responsibilities, and terminology for performance evaluation and internal evidence.
  • Requirements, process steps, evidence, risks, supplier or workflow dependencies, and controls.
  • Practical analysis using an appropriate quality, sourcing, audit, or improvement method.
  • Performance measures, nonconformity response, corrective action, and sustainment requirements.

Practical exercise: Participants analyse a process, supplier, audit, or improvement case and define evidence-based corrective action while applying performance evaluation and internal evidence.

06. Nonconformity, Improvement and Transition Planning
  • Customer or operational purpose, process context, responsibilities, and terminology for nonconformity, improvement and transition planning.
  • Requirements, process steps, evidence, risks, supplier or workflow dependencies, and controls.
  • Practical analysis using an appropriate quality, sourcing, audit, or improvement method.
  • Performance measures, nonconformity response, corrective action, and sustainment requirements.

Practical exercise: Participants analyse a process, supplier, audit, or improvement case and define evidence-based corrective action while applying nonconformity, improvement and transition planning.

Programme detail

How the course runs

Methodology
  • Short instructor explanations that establish the principles, terminology, and workflow of ISO 9001 QMS Training: 2015 Requirements & 2026 Transition.
  • Live demonstrations and process, supplier, audit, quality, or improvement case work.
  • Individual, pair, and group activities using realistic inputs that do not require disclosure of confidential information.
  • Facilitated review, peer discussion, trainer feedback, and correction against clear quality criteria.
  • A final application task plus a personal or team action plan for transfer to the workplace.
Assessment & evidence of learning
  • Opening diagnostic questions to establish experience, needs, and relevant workplace scenarios.
  • Observation of guided practice and completion of module activities relevant to Quality, Operations & Supply Chain.
  • Knowledge checks, review questions, or scenario decisions at appropriate points in the programme.
  • A final practical output, simulation, presentation, analysis, or implementation plan reviewed against stated criteria.
  • Trainer feedback and participant reflection identifying strengths, corrections, and next-step workplace actions.
Prerequisites
  • No formal prerequisite is required; relevant workplace experience will help participants contextualise the activities.
Course completion & workplace transfer
  • Record corrections, open questions, support needs, and an accountable next action for workplace application.
  • Review the final practical output against the learning outcomes and complete the trainer's closing knowledge check, reflection, or skills demonstration.

Accuracy & recognition

Important programme notes

Fact check: As reviewed on 25 July 2026, ISO 9001:2015 with Amendment 1:2024 remains the published standard. ISO 9001:2026 is under publication and expected to replace it after release; final course materials must be checked again when the new edition is published.

Who should attend

Who this course is for

Quality teams, process owners, managers and employees supporting ISO 9001 implementation.

01

Live online via Zoom Meeting
Join a scheduled public intake from anywhere. Trainer-led, camera-on, with hands-on exercises and Q&A throughout.

02

Private in-house group session on Zoom
The same programme run privately for one organisation on its own date, with examples tailored to your policies and roles.

03

Joining details by email
The Zoom link, meeting ID and passcode are sent automatically once payment succeeds, with reminders one day and one hour before the start.

Course questions

What organisations usually ask

Is ISO 9001 QMS Training: 2015 Requirements & 2026 Transition HRD Corp claimable?

The programme can be proposed as HRD Corp claimable training, subject to the employer’s eligibility, current scheme rules, course registration and final approval.

Who should attend this course?

Quality teams, process owners, managers and employees supporting ISO 9001 implementation.

How long is the course and how is it delivered?

The standard duration is 2 days. Every session runs live on Zoom with a trainer — there is no face-to-face or physical classroom option. Available formats: Live online via Zoom Meeting, Private in-house group session on Zoom.

How do I receive the Zoom link?

Reserve a seat online and complete payment. The Zoom joining link, meeting ID and passcode are emailed automatically the moment payment succeeds, followed by an automatic reminder one day before and one hour before the session starts.

What do I need to join the session?

A computer with a stable internet connection, the free Zoom client, a webcam and a headset. Sessions run in Malaysia time (GMT+8). Software used in hands-on courses should be installed before day one — the joining email lists what to prepare.

Build a stronger team

Bring ISO 9001 QMS Training: 2015 Requirements & 2026 Transition to your organisation.

Tell us your preferred dates, team size and learning priorities. We will prepare a tailored programme and quotation.

*HRD Corp claimability is subject to employer eligibility, current scheme rules, course registration and approval. Public fees are indicative until confirmed in writing. Certification, licensing and statutory pathways may require an approved provider, separate assessment, experience or registration set by the relevant authority or awarding body.

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