Practical training for modern teams Plan an in-house programme

Quality, Operations & Supply Chain

Internal Audit (ISO / QMS)

Plan and conduct value-adding internal audits that test process effectiveness, gather evidence and drive corrective improvement.

Course overview

Turn learning into workplace capability.

Plan and conduct value-adding internal audits that test process effectiveness, gather evidence and drive corrective improvement. Participants work through realistic Malaysian workplace scenarios, guided practice and structured reflection so they can apply the learning immediately.

The programme combines concise instruction, guided discussion, practical exercises and an action plan. Examples can be tailored to your industry, policies and participant roles for in-house delivery.

By the end

Learning outcomes

  • Explain audit principles, roles and programme requirements.
  • Plan an audit using scope, criteria, risk and process context.
  • Interview auditees and evaluate objective evidence.
  • Write clear findings and follow corrective actions to closure.

Practical curriculum

What participants will cover

A focused sequence designed for application, reflection and measurable next steps.

01

Audit Principles and Responsibilities

Explore audit principles and responsibilities through concise instruction, relevant examples and a guided Internal Audit (ISO / QMS) workplace activity.

02

Audit Programme and Planning

Explore audit programme and planning through concise instruction, relevant examples and a guided Internal Audit (ISO / QMS) workplace activity.

03

Process-Based Checklists

Explore process-based checklists through concise instruction, relevant examples and a guided Internal Audit (ISO / QMS) workplace activity.

04

Interviewing and Evidence

Explore interviewing and evidence through concise instruction, relevant examples and a guided Internal Audit (ISO / QMS) workplace activity.

05

Findings and Audit Reporting

Explore findings and audit reporting through concise instruction, relevant examples and a guided Internal Audit (ISO / QMS) workplace activity.

06

Corrective Action and Follow-Up

Explore corrective action and follow-up through concise instruction, relevant examples and a guided Internal Audit (ISO / QMS) workplace activity.

Who should attend

Internal auditors, quality teams, process owners and ISO management-system coordinators.

01

Public class
Join a scheduled small-group programme at our Petaling Jaya venue.

02

In-house team
Customise the examples, timing and exercises for your organisation.

03

Live online
Instructor-led virtual delivery with activities and real-time feedback.

Course questions

What organisations usually ask

Is Internal Audit (ISO / QMS) HRD Corp claimable?

The programme can be proposed as HRD Corp claimable training, subject to the employer’s eligibility, current scheme rules, course registration and final approval.

Who should attend this course?

Internal auditors, quality teams, process owners and ISO management-system coordinators.

How long is the course and how can it be delivered?

The standard duration is 2 days. Delivery can be arranged face-to-face, live online or in-house for your team, subject to trainer availability.

Build a stronger team

Bring Internal Audit (ISO / QMS) to your organisation.

Tell us your preferred dates, team size and learning priorities. We will prepare a tailored programme and quotation.

*HRD Corp claimability is subject to employer eligibility, current scheme rules, course registration and approval. Public fees are indicative until confirmed in writing. Certification pathways may carry additional requirements set by the relevant authority or awarding body.

WA