Negotiation Mindset and Types
Explore negotiation mindset and types through concise instruction, relevant examples and a guided Negotiation Skills workplace activity.
Soft Skills & Personal Effectiveness
Negotiation Skills
Prepare and conduct principled negotiations that protect priorities, uncover interests and build workable agreements.
Course overview
Turn learning into workplace capability.
Prepare and conduct principled negotiations that protect priorities, uncover interests and build workable agreements. Participants work through realistic Malaysian workplace scenarios, guided practice and structured reflection so they can apply the learning immediately.
The programme combines concise instruction, guided discussion, practical exercises and an action plan. Examples can be tailored to your industry, policies and participant roles for in-house delivery.
By the end
Learning outcomes
- Set objectives, limits, alternatives and a negotiation plan.
- Use questions and listening to uncover interests.
- Create and exchange value across multiple variables.
- Manage difficult tactics and confirm clear agreements.
Practical curriculum
What participants will cover
A focused sequence designed for application, reflection and measurable next steps.
Preparation, BATNA and Limits
Explore preparation, batna and limits through concise instruction, relevant examples and a guided Negotiation Skills workplace activity.
Questioning and Listening
Explore questioning and listening through concise instruction, relevant examples and a guided Negotiation Skills workplace activity.
Value Creation and Trading
Explore value creation and trading through concise instruction, relevant examples and a guided Negotiation Skills workplace activity.
Difficult Tactics and Conflict
Explore difficult tactics and conflict through concise instruction, relevant examples and a guided Negotiation Skills workplace activity.
Agreement and Review
Explore agreement and review through concise instruction, relevant examples and a guided Negotiation Skills workplace activity.
Who should attend
Managers, procurement teams, sales professionals, project leads and anyone who negotiates at work.
01
Public class
Join a scheduled small-group programme at our Petaling Jaya venue.
02
In-house team
Customise the examples, timing and exercises for your organisation.
03
Live online
Instructor-led virtual delivery with activities and real-time feedback.
Course questions
What organisations usually ask
Is Negotiation Skills HRD Corp claimable?
The programme can be proposed as HRD Corp claimable training, subject to the employer’s eligibility, current scheme rules, course registration and final approval.
Who should attend this course?
Managers, procurement teams, sales professionals, project leads and anyone who negotiates at work.
How long is the course and how can it be delivered?
The standard duration is 2 days. Delivery can be arranged face-to-face, live online or in-house for your team, subject to trainer availability.
Build a stronger team
Bring Negotiation Skills to your organisation.
Tell us your preferred dates, team size and learning priorities. We will prepare a tailored programme and quotation.
*HRD Corp claimability is subject to employer eligibility, current scheme rules, course registration and approval. Public fees are indicative until confirmed in writing. Certification pathways may carry additional requirements set by the relevant authority or awarding body.