WSH
Research #4
Occupational Safety & Health
Occupational Safety & Health
Workplace First Aid, CPR & AED Training
Develop the practical confidence to assess an emergency, provide immediate first aid and support a casualty until professional help arrives.
Course overview
Turn learning into workplace capability.
Develop the practical confidence to assess an emergency, provide immediate first aid and support a casualty until professional help arrives. Participants work through realistic workplace scenarios, guided practice and structured reflection so they can apply the learning immediately.
The programme combines role clarity, hazard-based thinking, preventive controls, practical assessment, incident learning, communication, and documented workplace follow-through.
By the end
Learning outcomes
- Check scene safety and conduct a primary casualty survey.
- Perform CPR and use an AED in guided scenarios.
- Respond to choking, bleeding, shock and common injuries.
- Activate emergency services and document the incident appropriately.
By the end
Learning objectives
- Explain first-aid roles and safety and connect it to the participant's workplace context.
- Apply primary survey and emergency action using a structured method and appropriate supporting evidence.
- Use CPR and AED practice to complete a realistic task accurately and efficiently.
- Evaluate choking and breathing emergencies by applying quality criteria, controls, and professional judgement.
- Integrate bleeding, shock and injuries with related tools, people, information, and review points.
- Produce a practical, workplace-ready output together with a clear next-step implementation plan.
Practical curriculum
Course outline: Workplace First Aid, CPR & AED Training
A focused sequence designed for application, reflection and measurable next steps. Expand each module for its detail and practical exercise.
01. First-Aid Roles and Safety
- First aider responsibilities, personal safety, consent, infection precautions, emergency activation, and handover.
- Rapid scene survey for hazards, number of casualties, mechanism of injury, and required assistance.
- Use and inspection of workplace first-aid resources within the provider's approved protocol.
- Communication, reassurance, confidentiality, documentation, and post-incident review.
Practical exercise: Participants assess a workplace scenario, select controls, and record accountable follow-up actions while applying first-aid roles and safety.
02. Primary Survey and Emergency Action
- Relevant duties, responsibilities, terminology, and workplace context for primary survey and emergency action.
- Hazards, exposure pathways, risk factors, and people or activities that may be affected.
- Preventive controls, safe-work procedures, communication, and escalation requirements.
- Inspection, monitoring, records, incident learning, and verification that controls remain effective.
Practical exercise: Participants assess a workplace scenario, select controls, and record accountable follow-up actions while applying primary survey and emergency action.
03. CPR and AED Practice
- Scene safety, responsiveness, activation of emergency assistance, and rapid assessment.
- Provider-aligned CPR practice using training manikins and coached performance feedback.
- Safe AED pad placement, voice-prompt response, stand-clear discipline, and continued care.
- Team coordination, fatigue management, handover, hygiene, and post-event reporting.
Practical exercise: Participants assess a workplace scenario, select controls, and record accountable follow-up actions while applying CPR and AED practice.
04. Choking and Breathing Emergencies
- Relevant duties, responsibilities, terminology, and workplace context for choking and breathing emergencies.
- Hazards, exposure pathways, risk factors, and people or activities that may be affected.
- Preventive controls, safe-work procedures, communication, and escalation requirements.
- Inspection, monitoring, records, incident learning, and verification that controls remain effective.
Practical exercise: Participants assess a workplace scenario, select controls, and record accountable follow-up actions while applying choking and breathing emergencies.
05. Bleeding, Shock and Injuries
- Relevant duties, responsibilities, terminology, and workplace context for bleeding, shock and injuries.
- Hazards, exposure pathways, risk factors, and people or activities that may be affected.
- Preventive controls, safe-work procedures, communication, and escalation requirements.
- Inspection, monitoring, records, incident learning, and verification that controls remain effective.
Practical exercise: Participants assess a workplace scenario, select controls, and record accountable follow-up actions while applying bleeding, shock and injuries.
06. Scenario Assessment
- Relevant duties, responsibilities, terminology, and workplace context for scenario assessment.
- Hazards, exposure pathways, risk factors, and people or activities that may be affected.
- Preventive controls, safe-work procedures, communication, and escalation requirements.
- Inspection, monitoring, records, incident learning, and verification that controls remain effective.
Practical exercise: Participants assess a workplace scenario, select controls, and record accountable follow-up actions while applying scenario assessment.
Programme detail
How the course runs
Methodology
- Short instructor explanations that establish the principles, terminology, and workflow of Workplace First Aid, CPR & AED Training.
- Live demonstrations and hazard scenarios, inspections, controls, and practical demonstrations.
- Individual, pair, and group activities using realistic inputs that do not require disclosure of confidential information.
- Facilitated review, peer discussion, trainer feedback, and correction against clear quality criteria.
- A final application task plus a personal or team action plan for transfer to the workplace.
Assessment & evidence of learning
- Opening diagnostic questions to establish experience, needs, and relevant workplace scenarios.
- Observation of guided practice and completion of module activities relevant to Occupational Safety & Health.
- Knowledge checks, review questions, or scenario decisions at appropriate points in the programme.
- A final practical output, simulation, presentation, analysis, or implementation plan reviewed against stated criteria.
- Trainer feedback and participant reflection identifying strengths, corrections, and next-step workplace actions.
Prerequisites
- No formal prerequisite is required; relevant workplace experience will help participants contextualise the activities.
- Any external examination, licensing, registration, provider, or eligibility requirement must be confirmed separately with the relevant official body.
Course completion & workplace transfer
- Record corrections, open questions, support needs, and an accountable next action for workplace application.
- Review the final practical output against the learning outcomes and complete the trainer's closing knowledge check, reflection, or skills demonstration.
Accuracy & recognition
Important programme notes
Recognition: A participation certificate can be issued for Sterling delivery. Any competency credential or external first-aid certificate depends on the appointed certifying body, prescribed syllabus and successful practical assessment. Sterling delivers the instructor-led component live on Zoom. Any prescribed practical session, physical assessment or provider-registered examination required by the authority is arranged separately through the registered provider and is not part of the online programme.
Fact check: Practical CPR and AED activities require suitable equipment and supervised face-to-face assessment; no external credential is implied by the course title.
Who should attend
Who this course is for
Workplace first aiders, safety teams, supervisors and designated emergency responders.
01
Live online via Zoom Meeting
Join a scheduled public intake from anywhere. Trainer-led, camera-on, with hands-on exercises and Q&A throughout.
02
Private in-house group session on Zoom
The same programme run privately for one organisation on its own date, with examples tailored to your policies and roles.
03
Joining details by email
The Zoom link, meeting ID and passcode are sent automatically once payment succeeds, with reminders one day and one hour before the start.
Course questions
What organisations usually ask
Is Workplace First Aid, CPR & AED Training HRD Corp claimable?
The programme can be proposed as HRD Corp claimable training, subject to the employer’s eligibility, current scheme rules, course registration and final approval.
Who should attend this course?
Workplace first aiders, safety teams, supervisors and designated emergency responders.
How long is the course and how is it delivered?
The standard duration is 2 days, subject to the selected certifying body's practical-assessment format. Every session runs live on Zoom with a trainer — there is no face-to-face or physical classroom option. Available formats: Live online via Zoom Meeting, Private in-house group session on Zoom.
How do I receive the Zoom link?
Reserve a seat online and complete payment. The Zoom joining link, meeting ID and passcode are emailed automatically the moment payment succeeds, followed by an automatic reminder one day before and one hour before the session starts.
What do I need to join the session?
A computer with a stable internet connection, the free Zoom client, a webcam and a headset. Sessions run in Malaysia time (GMT+8). Software used in hands-on courses should be installed before day one — the joining email lists what to prepare.
Build a stronger team
Bring Workplace First Aid, CPR & AED Training to your organisation.
Tell us your preferred dates, team size and learning priorities. We will prepare a tailored programme and quotation.
*HRD Corp claimability is subject to employer eligibility, current scheme rules, course registration and approval. Public fees are indicative until confirmed in writing. Certification, licensing and statutory pathways may require an approved provider, separate assessment, experience or registration set by the relevant authority or awarding body.