PEP
Research #14
Project & Agile Management
Project & Agile Management
Scrum Master Training & Certification Preparation
Understand Agile principles and the Scrum framework while practising the facilitation and servant-leadership skills expected of a Scrum Master.
Course overview
Turn learning into workplace capability.
Understand Agile principles and the Scrum framework while practising the facilitation and servant-leadership skills expected of a Scrum Master. Participants work through realistic workplace scenarios, guided practice and structured reflection so they can apply the learning immediately.
The programme integrates governance, delivery methods, stakeholder decisions, uncertainty, team collaboration, and evidence-based control across realistic project scenarios.
By the end
Learning outcomes
- Explain Agile values and the roles, events and artefacts of Scrum.
- Facilitate Scrum events and support transparent delivery.
- Coach teams, address impediments and encourage improvement.
- Apply Scrum in scenarios and prepare for the selected certification assessment.
By the end
Learning objectives
- Explain Agile values and product thinking and connect it to the participant's workplace context.
- Apply Scrum accountabilities using a structured method and appropriate supporting evidence.
- Use Scrum events to complete a realistic task accurately and efficiently.
- Evaluate artefacts and commitments by applying quality criteria, controls, and professional judgement.
- Integrate facilitation, coaching and impediments with related tools, people, information, and review points.
- Produce a practical, workplace-ready output together with a clear next-step implementation plan.
Practical curriculum
Course outline: Scrum Master Training & Certification Preparation
A focused sequence designed for application, reflection and measurable next steps. Expand each module for its detail and practical exercise.
01. Agile Values and Product Thinking
- Purpose, roles, artefacts, governance, and decision rights connected with Agile values and product thinking.
- Inputs, planning steps, estimation or prioritisation methods, and stakeholder expectations.
- Application in predictive, adaptive, or hybrid delivery scenarios as appropriate.
- Controls, metrics, risks, escalation, review points, and lessons for continuous improvement.
Practical exercise: Participants make and justify a delivery decision using an appropriate artefact, role, and review point while applying Agile values and product thinking.
02. Scrum Accountabilities
- Purpose, roles, artefacts, governance, and decision rights connected with Scrum accountabilities.
- Inputs, planning steps, estimation or prioritisation methods, and stakeholder expectations.
- Application in predictive, adaptive, or hybrid delivery scenarios as appropriate.
- Controls, metrics, risks, escalation, review points, and lessons for continuous improvement.
Practical exercise: Participants make and justify a delivery decision using an appropriate artefact, role, and review point while applying Scrum accountabilities.
03. Scrum Events
- Purpose, participants, time-box intent, inputs, outputs, and anti-patterns for each Scrum event.
- How Sprint Planning, the Daily Scrum, Sprint Review, and Sprint Retrospective support inspection and adaptation.
- Facilitation practices that preserve self-management rather than turning events into status reporting.
- Responding to incomplete work, changing conditions, stakeholder feedback, and improvement commitments.
Practical exercise: Participants make and justify a delivery decision using an appropriate artefact, role, and review point while applying Scrum events.
04. Artefacts and Commitments
- Product Backlog and Product Goal, Sprint Backlog and Sprint Goal, Increment and Definition of Done.
- Transparency through clear ordering, refinement, shared understanding, quality, and evidence of completion.
- Avoiding proxy ownership, hidden work, output-only metrics, and acceptance practices that weaken accountability.
- Using artefacts and commitments to make value, progress, quality, and adaptation discussable.
Practical exercise: Participants make and justify a delivery decision using an appropriate artefact, role, and review point while applying artefacts and commitments.
05. Facilitation, Coaching and Impediments
- Purpose, roles, artefacts, governance, and decision rights connected with facilitation, coaching and impediments.
- Inputs, planning steps, estimation or prioritisation methods, and stakeholder expectations.
- Application in predictive, adaptive, or hybrid delivery scenarios as appropriate.
- Controls, metrics, risks, escalation, review points, and lessons for continuous improvement.
Practical exercise: Participants make and justify a delivery decision using an appropriate artefact, role, and review point while applying facilitation, coaching and impediments.
06. Scrum Simulation and Exam Preparation
- Purpose, roles, artefacts, governance, and decision rights connected with Scrum simulation and exam preparation.
- Inputs, planning steps, estimation or prioritisation methods, and stakeholder expectations.
- Application in predictive, adaptive, or hybrid delivery scenarios as appropriate.
- Controls, metrics, risks, escalation, review points, and lessons for continuous improvement.
Practical exercise: Participants make and justify a delivery decision using an appropriate artefact, role, and review point while applying Scrum simulation and exam preparation.
Programme detail
How the course runs
Methodology
- Short instructor explanations that establish the principles, terminology, and workflow of Scrum Master Training & Certification Preparation.
- Live demonstrations and delivery scenarios, planning artefacts, team decisions, and simulations.
- Individual, pair, and group activities using realistic inputs that do not require disclosure of confidential information.
- Facilitated review, peer discussion, trainer feedback, and correction against clear quality criteria.
- A final application task plus a personal or team action plan for transfer to the workplace.
Assessment & evidence of learning
- Opening diagnostic questions to establish experience, needs, and relevant workplace scenarios.
- Observation of guided practice and completion of module activities relevant to Project & Agile Management.
- Knowledge checks, review questions, or scenario decisions at appropriate points in the programme.
- A final practical output, simulation, presentation, analysis, or implementation plan reviewed against stated criteria.
- Trainer feedback and participant reflection identifying strengths, corrections, and next-step workplace actions.
Prerequisites
- No formal prerequisite is required; relevant workplace experience will help participants contextualise the activities.
- Any external examination, licensing, registration, provider, or eligibility requirement must be confirmed separately with the relevant official body.
Course completion & workplace transfer
- Record corrections, open questions, support needs, and an accountable next action for workplace application.
- Review the final practical output against the learning outcomes and complete the trainer's closing knowledge check, reflection, or skills demonstration.
Accuracy & recognition
Important programme notes
Recognition: This course provides Scrum Master skills and exam preparation. Certification is awarded only by the selected certification body after its requirements and assessment are completed.
Fact check: The outline uses the current official Scrum Guide published in November 2020.
Primary sources: Scrum Guides – Official Scrum Guide
Who should attend
Who this course is for
Aspiring Scrum Masters, project managers, product teams, team leads and Agile practitioners.
01
Live online via Zoom Meeting
Join a scheduled public intake from anywhere. Trainer-led, camera-on, with hands-on exercises and Q&A throughout.
02
Private in-house group session on Zoom
The same programme run privately for one organisation on its own date, with examples tailored to your policies and roles.
03
Joining details by email
The Zoom link, meeting ID and passcode are sent automatically once payment succeeds, with reminders one day and one hour before the start.
Course questions
What organisations usually ask
Is Scrum Master Training & Certification Preparation HRD Corp claimable?
The programme can be proposed as HRD Corp claimable training, subject to the employer’s eligibility, current scheme rules, course registration and final approval.
Who should attend this course?
Aspiring Scrum Masters, project managers, product teams, team leads and Agile practitioners.
How long is the course and how is it delivered?
The standard duration is 2 days plus assessment; certification body requirements may vary. Every session runs live on Zoom with a trainer — there is no face-to-face or physical classroom option. Available formats: Live online via Zoom Meeting, Private in-house group session on Zoom.
How do I receive the Zoom link?
Reserve a seat online and complete payment. The Zoom joining link, meeting ID and passcode are emailed automatically the moment payment succeeds, followed by an automatic reminder one day before and one hour before the session starts.
What do I need to join the session?
A computer with a stable internet connection, the free Zoom client, a webcam and a headset. Sessions run in Malaysia time (GMT+8). Software used in hands-on courses should be installed before day one — the joining email lists what to prepare.
Build a stronger team
Bring Scrum Master Training & Certification Preparation to your organisation.
Tell us your preferred dates, team size and learning priorities. We will prepare a tailored programme and quotation.
*HRD Corp claimability is subject to employer eligibility, current scheme rules, course registration and approval. Public fees are indicative until confirmed in writing. Certification, licensing and statutory pathways may require an approved provider, separate assessment, experience or registration set by the relevant authority or awarding body.